The design process was a bit glitchy and we had to mess around a bit. We were ultimately unable to our any customization on the front of the card as we had hoped because we kept getting an error message that we were out of printable area. Nothing we did worked so, we skipped it. This is a BEAUTIFUL card and we love that the design is both front and back and there was so much customization possible! It came SO FAST! Thanks Cardsdirect.