I found this company from a friend who had used them previously for Christmas cards. I found the website to be very user-friendly to customize my Christmas cards. The time from order to receipt of the product was quick, and I was impressed with the quality of the cards I received. Everyone who received one said they enjoyed it and thought they turned out nice as well.
So, to me, how a company handles mistakes speaks worlds about them. I ordered these pretty early in November and they arrived quickly but my logo was slightly off-center in the cut out. Called them up; they immediately fixed it (they were super quick to get it corrected and back to me). Unfortunately, the same thing happened with the second batch (slightly off in a different direction) - shot them an email and, with apologies again, they immediately fixed it. Very quick turnaround with each correction. I'm still giving a really high rating because the final product is excellent, looks really impressive, and the customer service was stellar. Quality control could be a little more on their game but the customer service reps made up for it. I may not order the cutout style if it's a last-minute purchase - just to be safe - but otherwise I do plan to purchase again.
Our cards turned out really well. Very convenient to have our signatures added and envelopes addressed. Minor issues with random envelopes not being self-sealing.
Our logo is not centered in middle of the cut out. Paper is not colored uniformly.