We LOVE Cardsdirect! They have EXCELLENT customer service AND their cards are EXCELLENT quality. Our company has been using them to purchase our Christmas cards for MANY, MANY YEARS and will CONTINUE for MANY, MANY YEARS!
So, to me, how a company handles mistakes speaks worlds about them. I ordered these pretty early in November and they arrived quickly but my logo was slightly off-center in the cut out. Called them up; they immediately fixed it (they were super quick to get it corrected and back to me). Unfortunately, the same thing happened with the second batch (slightly off in a different direction) - shot them an email and, with apologies again, they immediately fixed it. Very quick turnaround with each correction. I'm still giving a really high rating because the final product is excellent, looks really impressive, and the customer service was stellar. Quality control could be a little more on their game but the customer service reps made up for it. I may not order the cutout style if it's a last-minute purchase - just to be safe - but otherwise I do plan to purchase again.
Our cards turned out really well. Very convenient to have our signatures added and envelopes addressed. Minor issues with random envelopes not being self-sealing.
Our logo is not centered in middle of the cut out. Paper is not colored uniformly.