Sign up for texts and save 35% off your first order, an extra 5% just for joining. Text CARDS26 to 214.432.2708.
Sign up for texts and save 35% off your first order, an extra 5% just for joining. Text CARDS26 to 214.432.2708.
Help Center
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▶
About Our Products
- Do postcards come with envelopes?
- Do your products come in different sizes?
- What is on the inside of your greeting cards?
- What is the difference between Peel & Seal and gummed envelope closure?
- Can I order extra envelopes?
- Do you sell eCards?
- Do you offer addressing services?
- I can’t find a card I ordered before. Is it still available?
- ▶ Account Settings
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Addressing & Mailing Services
- Do you offer addressing and mailing services?
- How do I add addressing or mailing options to my order?
- The product I'm looking at doesn't have the addressing service option. Why is that?
- Where can I download the necessary address template?
- How do I upload my address file?
- Do I need to use your address template or can I use my own?
- Can you format my addresses so they fit in your spreadsheet?
- Is it possible to purchase extra envelopes?
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▶
Customizing Our Products
- How can I add a photo, logo, or signature to my product?
- Can I Upload a Full Design for a Card?
- Will the printed product look exactly like the preview?
- Customizable versus Non‑Customizable Products
- How to add a QR Code to your Product
- Can I order more than 3 samples?
- Can I order samples with envelopes and envelope imprinting?
- Will my sample order come with printed barcodes?
- Do you offer envelope samples?
- Can I request chocolate samples?
- Can you ship samples to Canada?
- Can I receive a printed sample before I place my order?
- How do I order a sample?
- How do I place a reorder?
- How can I customize my product?
- Can you help me design my product?
- Can you recreate a product I already have?
- Can I edit the text on a product?
- Where can I find a list of verses or a verse library?
- Can I order blank greeting cards?
- How can I add a photo, logo, or signature to my product?
- Can I see a proof of my customization?
- Can I email you a logo, signature, or image to use in my card?
- ▶ Payment & Billing
- ▶ Return Policy
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▶
Shipping & Production
- How long will it take to get my order?
- Will I pay any additional costs after my order ships?
- Will my cards be shipped flat or folded?
- Can I contact the shipping department directly?
- What shipping options do you offer?
- How can I track the shipping status of my order?
- What carrier will deliver my package?
- Do you ship internationally?
- How long will it take to get my order?
- Where will my order ship from?
- I have a large volume order. Can you help if I need assistance?
- How long do I have to make changes once my order is placed?
- Can I cancel an order that is already being printed?
- ▶ Technical Help
Need Help?
tel: (866) 700-5030
fax: (866) 422-4005
12750 Merit Drive Suite 900
Dallas, Texas 75229
How do I upload my address file?
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