Sign up for texts and save 35% off your first order, an extra 5% just for joining. Text CARDS26 to 214.432.2708.
Sign up for texts and save 35% off your first order, an extra 5% just for joining. Text CARDS26 to 214.432.2708.
Help Center
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▶
About Our Products
- Do postcards come with envelopes?
- Do your products come in different sizes?
- What is on the inside of your greeting cards?
- What is the difference between Peel & Seal and gummed envelope closure?
- Can I order extra envelopes?
- Do you sell eCards?
- Do you offer addressing services?
- I can’t find a card I ordered before. Is it still available?
- ▶ Account Settings
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Addressing & Mailing Services
- Do you offer addressing and mailing services?
- How do I add addressing or mailing options to my order?
- The product I'm looking at doesn't have the addressing service option. Why is that?
- Where can I download the necessary address template?
- How do I upload my address file?
- Do I need to use your address template or can I use my own?
- Can you format my addresses so they fit in your spreadsheet?
- Is it possible to purchase extra envelopes?
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▶
Customizing Our Products
- How can I add a photo, logo, or signature to my product?
- Can I Upload a Full Design for a Card?
- Will the printed product look exactly like the preview?
- Customizable versus Non‑Customizable Products
- How to add a QR Code to your Product
- Can I order more than 3 samples?
- Can I order samples with envelopes and envelope imprinting?
- Will my sample order come with printed barcodes?
- Do you offer envelope samples?
- Can I request chocolate samples?
- Can you ship samples to Canada?
- Can I receive a printed sample before I place my order?
- How do I order a sample?
- How do I place a reorder?
- How can I customize my product?
- Can you help me design my product?
- Can you recreate a product I already have?
- Can I edit the text on a product?
- Where can I find a list of verses or a verse library?
- Can I order blank greeting cards?
- How can I add a photo, logo, or signature to my product?
- Can I see a proof of my customization?
- Can I email you a logo, signature, or image to use in my card?
- ▶ Payment & Billing
- ▶ Return Policy
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▶
Shipping & Production
- How long will it take to get my order?
- Will I pay any additional costs after my order ships?
- Will my cards be shipped flat or folded?
- Can I contact the shipping department directly?
- What shipping options do you offer?
- How can I track the shipping status of my order?
- What carrier will deliver my package?
- Do you ship internationally?
- How long will it take to get my order?
- Where will my order ship from?
- I have a large volume order. Can you help if I need assistance?
- How long do I have to make changes once my order is placed?
- Can I cancel an order that is already being printed?
- ▶ Technical Help
Need Help?
tel: (866) 700-5030
fax: (866) 422-4005
12750 Merit Drive Suite 900
Dallas, Texas 75229
How long will it take to get my order?
Custom printed orders generally take 1-4 business days printing and production time. Shipping time is additional and can take from 1-6 business days depending on the shipping method you choose. The best way to estimate your delivery date and shipping costs is to add an item to your cart and configure your shipping options. Estimated delivery dates do not include product upgrades including addressing services, special instructions, artwork assistance and proof approvals. These items may require additional processing time. We are not responsible for shipping delays caused by the carrier (FedEx, UPS, or USPS). For additional questions, please contact customer service.
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